Contact
Contact and support
We read every message. For anything about the app, your account or this site, write to us.
Tell us what you were doing and what happened, and which phone you use. Please do not send birth details or other personal information by email unless we ask: everything we need to look into a problem is usually in the app.
Delete your data
- A saved person: in the app, Me → the person → the bin icon. Their birth details and chart are deleted for good.
- A conversation: in your list of chats, the bin icon next to it.
- Your whole account: Me → Delete my account, then type DELETE to confirm. Your charts, saved people and chats are erased for good. You can also ask Vani to “delete everything”; it will ask you to confirm.
If you can no longer use the app, write to us and tell us the phone number you signed in with; we will verify that it is yours before deleting anything.
Report an error in a guide
If something on this site looks wrong, tell us which page and what you think is right, with a source if you have one. We check every report against the engine and the texts, correct the page, and change its date. Our editorial standards.
Grievances
Write to support@jyotishivani.com with “Grievance” in the subject. We acknowledge complaints promptly and resolve them within the time the law requires.
If you are in distress
Please talk to someone now. In India, Tele-MANAS is free and open 24 hours on 14416, in many languages; in an emergency call 112. In the UK and Ireland, Samaritans are on 116 123; in the US, call or text 988.